I posted a month or so ago asking for tips about using steps with a shoe boot - I was told by a cast member on this site that I would not be allowed any special privilege that the passes were for people with invisible disabilities. Well, I don't remember the exact quote. She was trying to offer helpful advice, but implied I was out of luck for any guest pass. Long story short - we just got back - and Guest Services could NOT have be NICER! I had the stupid shoe boot and steps are hard. I can handle lines just fine, just not steps. They still gave me a pass to use - we did not abuse it. It was a magical experience and I'm very grateful. Prior to the trip I also emailed Disney World and rec'd a reply that told me by all means to use the wheelchair entrance when I saw one - and that I didn't even NEED a guest pass, that the cast members should see my boot and just know automatically that I'm "allowed" - I was worried going down about the prior post and thinking I would have no way around steps. I'm so thankful I emailed them and so thankful for each cast member who made our trip magical. Thank you Disney World Cast Members, you are the BEST!!! ETA: The email from Disney World told me if I'd feel better having the pass - then to go to guest services when I got there - and they'd give me one just to have so I'd feel better. I was going to feel nervous walking thru the entrance w/o a pass - and was just so happy with the kindness of everyone at Disney.