I am so frustrated with my fertility clinic. Please tell me to be patient!
I hope this is all for nothing & by the time I finish this post my phone is ringing...
I posted here a couple weeks ago, right before our initial consultation.
4 years ago we went to this clinic and got pregnant with DD on the 1st try of IVF. We froze 4 embryos. I never had problems with incorrect information or phone calls not being returned before.
So far, the IVF financial person has given me incorrect fee prices twice.
My last appointment, my dr said we were ready to go on my next cycle. Well of course, I start last Friday right at 5. I tried calling but they already had the "closed for the holiday" greeting on. I had no way to get a hold of my IVF nurse. I started the BPs on Sunday like the calendar they gave me says to. It also says to start Z-pack, but they never gave me perscription for it. Monday they are closed still for holiday. Tuesday I call the number on my papers & leave a voicemail at 8:15am (when they turn the phone back on from holiday) with the person *I Think* is my IVF nurse. Well she calls me back at 2:30pm & has no idea what I'm talking about. Wrong person. So she transfers me to operator who takes a message for my IVF nurse. No call yesterday. I called again this morning (8:20am, by the time they turned phone on). Still no call from IVF nurse.
I swear that the last time we did this, our IVF nurse always called back with in minutes or an hour. Never more than a day.
I'm sure I am overreacting because this is SO important to me & I am sitting with my phone waiting for it to ring. Tell me if I need to get some patience or if there something else I should be doing?!