Hundredacre
DIS Veteran
- Joined
- Nov 13, 2015
Thanks. Do you happen to remember when you received them from the TA? Like was it 2 weeks before the cruise? Did they automatically do it or did you have to request it?Typically my TA receives our luggage tags and documents and then mails them to us.
The last time we actually did not receive them, but we were able to get tags once we arrived at port from one of the porters (we just had to know our room number). Our documentation was all printed from the website, so all was good. I was really panicked last year when this happened, but now I am not even worried about it a little bit.Thanks. Do you happen to remember when you received them from the TA? Like was it 2 weeks before the cruise? Did they automatically do it or did you have to request it?
Thanks for your experience. You are helping to move me from the panic stage to the not worried stage!The last time we actually did not receive them, but we were able to get tags once we arrived at port from one of the porters (we just had to know our room number). Our documentation was all printed from the website, so all was good. I was really panicked last year when this happened, but now I am not even worried about it a little bit.
I thought it was strange too.That's odd. We've always used an agent and docs/tags have always been sent to us by DCL. Just got our most recent two weeks ago.
That's odd. We've always used an agent and docs/tags have always been sent to us by DCL. Just got our most recent two weeks ago.
Did your agent tell you she would receive then and send them on? Ours has not mentioned anything about this. Cruise is a couple of weeks away.Other than WDW magic bands, everything Disney that we book through our TA always goes to her. She FedExes it all to me now that I don't live nearby. I actually think she prefers to receive it, or her agency does, b/c when she forwards it to me - she adds other stuff. Some times a Disney gift card, always business cards and payment receipts and the like. I appreciate getting everything in one neat package and not having to remember to print out emails, etc. I'm guessing it boils down to agent/agency preference, when the customer hasn't specifically made a request.
Yes, she always tells me in advance and will give me a rough timeline of when to expect materials when we take care of final payment. And then she'll contact me to let me know when she FedExes it. I got pretty nervous when I didn't get anything for Aulani earlier this year and realized we had never discussed what I would need... but that was b/c there was nothing to get, LOL!Did your agent tell you she would receive then and send them on? Ours has not mentioned anything about this. Cruise is a couple of weeks away.