Oddly, I've had good food and service at several places people absolutely loathe to eat at, and terrible service at some of the more popular dining options.
Sunshine Seasons in Epcot was awful. I heard that a lot of the food was freshly grown on WDW property, so I was excited to try it. The vegetables were cooked until they were wilted and the chicken was slimy and tasted so odd I couldn't finish it.
I also had bad luck at the Crystal Palace. Everything was cold and rubbery, like it had been sitting there for a long time. I realize Crystal Palace is supposed to be a character dining experience, so the characters are the focus, but I really hate having to pay for a meal I can't eat, then immediately buy another one after leaving the restaurant, so I don't starve.
Finally, I'll never eat at the ice cream parlor on Main Street again. Not only did they forget half our order, they refused to fix it for twenty minutes while we stood there and kept reminding them we hadn't gotten it. They served other people in the meantime, and ignored us, even though we asked about getting our ice cream every time someone else was served in front of us. Then the cast member at the register tried to claim my mother was lying and had only ordered two dishes of ice cream.... except she had the receipt, which proved she'd bought four. Then the CM was rude and unapologetic, as was the one behind the counter who was handing ice cream to guests. Clearly we were inconveniencing them from not doing their jobs.
In hindsight, I should have asked for a manager for the last one, but my mother was so frustrated at that point, she just wanted to leave. I won't be buying anything there again, however.