My sister came across this thread and asked me to respond. As an "insider" for over 12 years (I'm now out of the business and am no longer held by the non-disclosure clause). I have a little insight on how Ticketmaster works. Ticketmaster does NOT set the price of tickets. Neither does the venue. The promoter/artist decides the ticket prices. For example: If a band (let's just call them SNOT for now) asks for $500,000.00 to play a venue and the operating costs for a concert for that venue is $12,500.00 (includes staffing, security, lights, electricity, etc.) for a concert night then the show must make a MINIMUM of $112,500.00 for that show to break even. That means if the venue only seats 10,000 then the tickets have to be a minimum of $51.25 per show. This is before the taxes are paid to the particular state (sales and entertainment taxes). The Ticketmaster fee is a fee passed on to the consumer for the venue's use of the Ticketmaster system and ticketing stock. It ranges (depending on base ticket price) from $2.00 to $5.00 per ticket. This fee is the ONLY money Ticketmaster recieves from the sale of that ticket. The Venue or Facility fees go directly to the venue to help defer the cost of marketing and staffing prior to the concert. There is a lot more complicated ins and outs of the whole shebang, but that's the basic idea. WE NEED TO BE ANGRY WITH THE PROMOTERS AND ARTISTS ON THE RIDICULOUSLY HIGH TICKET PRICES NOT THE VENUE OR TICKETMASTER!!!