yes, they were shut.Also, make sure you have the patio/balcony door shut. The A/C won't work in most units when it is not shut.
There are so many models of thermostats in use now at WDW, it's hard to keep up with all the tricks. I'd printed out 3 different sets of override instructions I'd found online. When we got to BCV, the thermostat in the room didn't match any of them. All of the instructions talked about buttons that weren't on our themostat.
I tried posting a picture while I was there, but never had any luck.
For anyone that gets to this thread via search... we are currently staying in a studio at BCV that had a maximum temp of 68. The thermostat looks EXACTLY like the one in the pic that was posted.
This is what we did (found the instructions somewhere else), and were able to lower the maximum temp to 55. Still not sure if this will override the motion sensor, but as it is Jan if it at least gets down to a reasonable temp before we go to sleep that will be better than the sweating through the night that was last night!
1. PRESS (AND KEEP PRESSED) THE F/C KEY (the little one between the up and down)
2. PRESS (& RELEASE) THE FAN ONLY KEY
3. PRESS (& RELEASE) THE DISPLAY KEY.
4. RELEASE THE F/C KEY.
UPON SUCCESSFULLY COMPLETING THIS SEQUENCE, THE LCD WILL DISPLAY PAR (PARAMETER) AND THE PARAMETER NUMBER.
1. PRESS THE UP ARROW KEY & SCROLL UNTIL # 6 APPEARS.
2. PRESS THE FAN ONLY KEY
3. THE CURRENT LOW TEMPERATURE IS DISPLAYED.
4. PRESS THE DOWN ARROW KEY AND SCROLL UNTIL THE DESIRED ROOM TEMPERATURE APPEARS
5. PRESS THE F/C KEY
Now you can set the temp to whatever you want.
Hope this helps someone!!