Just a quick question. We are arriving at the Poly on January 22 and have received our package information in the mail. Our theme park tickets were not in the package and said they would be available at the desk when we get to the Poly. Is that normal? I thought we got them mailed to us before but it has been awhile so not sure - really just checking. I know I could call but am sure someone here on the board knows the answer. Thanks!