How did you find this out - I was on the big bus site & didn't see anything
I asked my hotel concierge first then I e-mailed Big-Bus & they responded!
In a message dated 5/15/2010 5:16:54 A.M. Eastern Daylight Time, Info@bigbustours.com writes:
GROSVENOR GARDENS HOUSE, 35/37 GROSVENOR GARDENS, LONDON SW1W OBS
TELEPHONE: 020 7233 8722 FACSIMILE: 020 7233 8766
www.bigbustours.com
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Dear Robert.
The procedure is as you have been told by you concierge, you can also pre purchase your ticket on line through our website and on arrival at our bus stop, upgrade the ticket to 48 hours from a member of our staff at the bus stop before you travel.
With Regards
Customer services
Sent: 15 May 2010 12:52
To: Info
Subject: Re: Multi Day tickets
Can I do this at the stop in front of the Royal Gardens Hotel or do I need to go to a certain bus stop?
Also do I have to purchase the tickets through your site or can I use one of the discounted sites?
We are a family of with 4 children so I am trying to get all my ducks in order before we arrive in London.
Thank you for your help.
Robert
Dear Robert .
You can upgrade your ticket at our Kensington stop, which is across the road from your hotel outside the Goat Tavern, you will find a member of our staff there. The first bus of the day 9.01am and then every 20 minutes.
I hope this helps you plan.
With Regards
Customer services.
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