We were at WDW for the first time in June 2007. My son, who was 8 at the time, has multiple food allergies, and I was a bit stressed about how to feed him away from home. Because of the severity of his allergies, and the nature of his extreme pickiness, we'd only been to 2 sit down restaurants in his entire life...Bob Evans and Applebees.
We had lunch ADR's for Crystal Palace, and I told them ahead of time about his food issues. We arrived, and it was the most remarkable experience. I was astonished that they had noted his allergies on our ADR. The hostess knew about it. The waitress knew about it. The chef appeared at the table, and took us on a personalized tour of the entire buffet, letting me know what was safe and not safe for him. I stood there and sobbed. To know that someone else was as concerned for his safety and enjoyment...well I was done for. In a good way. It was marvelous.
We found the exact same level of attention at all the CS places we went, as long as I mentioned his allergies. Sheesh...the kid ate better than he ever did in his entire little life!
The next night, we showed up at Chef Mickey for our dinner ADR. The scene repeated itself, right down to my sobbing.
But the real treat was when the chef told me he had some special ice cream for my son. Something called "Tofutti". I was skeptical. He had tried soy ice cream and hated it. This one, he LOVED. I loved! It was yummy. It made his night, because he often has to forego any desserts because of the ingredients.
Needless to say, when we got home, I went on a search to every local grocery store for this Tofutti. I was thrilled to find it at one of the larger chain stores. So, now we keep a steady stream of his "Chef Mickey ice cream" in the house.
Thanks so much WDW!!!! If I ever have any complaints about your organization, slap me.