I think it depends on what you order. The first two times I ate there I was not impressed. However, due to all the good reviews it gets here on the DIS I decided to give it one final try before writing it off my list. Well the third time was the charm. I ate there Oct 4th for lunch and had one of the best meals of my entire trip. I was on the DxDDP and ordered the lettuce cups for an appetizer. They were sooooo good, I could have made a meal on just them, so really hated to send about half of them back. That was one huge platter and I wanted to save room for my entree and dessert though. The ribs with chicken fried rice were wonderful. The waitress told me to make any substitutions I wanted and asked if I was OK with fried rice. The rice was good, but the ribs were wonderful. I don't like eating foods with my fingers, so simply sliced down next to the bone on each rib and the bones just fell out, until I was left with a huge pile of meat. I am a very big eater, but no way was I eating that huge platter of food. I had the sorbet trio for dessert, which was a perfect finish.
Saying all of that, there was a large table across from me. Everyone else was happy with their meal, but one man, who sent his food back three times. He complained that the mahi mahi tasted too fishy, that the broccoli in his steak stir fry wasn't cooked enough, and that the Kobe burger (new on the menu that day) didn't taste like real Kobe beef. Of course, this was only after he had eaten half of it.
Anyway, he insisted that he wasn't paying for any of it. I know he really gave that poor waitress a hard time of it the entire meal. What was bad, was that she was training a new waitress that day.