hildarumpole
DIS Veteran
- Joined
- Oct 20, 2006
I got the email last night and signed up for the credit monitoring. The last time I shopped at Target was late October, so this problem is bigger than just Black Friday/Christmas sales season.
I had a problem with Walmart.com and hacking a couple years ago. Three orders for the exact same thing were placed on my account within 1 hour of each other. I found out, because I got emails confirming the orders. I called Walmart right away and they said they were aware of the problem, but couldn't cancel the orders or issue a refund. I was told I would have to go through the cc company to resolve it. When I called Chase, they said they were aware of problems with Walmart.com, launched a fraud investigation, reversed the charges and sent me a new card. I wasn't happy with the way Walmart handled the situation. It wasn't as big a case as Target, but obviously something was going on if Chase knew about it. At least Target is taking responsibility for the problem and trying to help customers.
I had a problem with Walmart.com and hacking a couple years ago. Three orders for the exact same thing were placed on my account within 1 hour of each other. I found out, because I got emails confirming the orders. I called Walmart right away and they said they were aware of the problem, but couldn't cancel the orders or issue a refund. I was told I would have to go through the cc company to resolve it. When I called Chase, they said they were aware of problems with Walmart.com, launched a fraud investigation, reversed the charges and sent me a new card. I wasn't happy with the way Walmart handled the situation. It wasn't as big a case as Target, but obviously something was going on if Chase knew about it. At least Target is taking responsibility for the problem and trying to help customers.