Super Friendly CM!!!!

[WishesOnMyMind]

Just added a couple of days to my family's vacation, so now we are doing a split stay between Saratoga Springs and WL. Didn't really know what I was doing, but "Adair" was so nice and helpful! She seemed genuinely excited that we were returning to WDW, and that my husband and I were celebrating our 22nd anniversary. I hope that her superior realizes what a special employee he/she has!

 

[lauralong81]

Write a letter/email! I know there is a website/email address for complaints, surely they would like to get a compliment now and then!

 

[jemgumby]

As a reservation agent (not for Disney unfortunately) do send an email/letter letting them know what an excellent CM she is....I sure appreciate it when customers do that for me especially when I go above and beyond! So glad to hear about your good experience!

 

[mlittig]

WishesOnMyMind, to the DIS So glad you had such a nice, positive experience with the reservations CM I have been extremely lucky with each of my calls to Disney as I have always had great ones so I have been happy to do the survey at the end of the call :