I spoke with a GS CM yesterday trying to clarify the transportation options. Like others have said, I was originally told that if you’re staying on property prior to departure, that resort would arrange transportation to get you to GS. Now they’re saying that you can only get Disney transportation from DS. That is the only inbound service Disney will provide. I asked if you can walk in from HS & she said no. I wasn’t thrilled about that, but what really got me was disembarkation. She said that there won’t be any transportation to parks when leaving GS & that the DS shuttle won’t begin running until 11:00am. She said the thing about DS like it was a warning that I shouldn’t count on using that bus. I pointed out that we have to leave the ship by 10:00 from what the schedule says. She suggested I book a car from Mears or Lyft. I can only imagine the chaos out front if 100 rooms worth of guests are all trying to depart in a fairly short time window & we all have to book a car service to come in & get us. I pointed that out & she agreed it would probably be chaotic, but that was my only choice.
I really hope she was wrong. I can’t imagine how they can provide free transportation all over WDW, but not at a resort this expensive? They can’t possible justify trapping you out front of GS, telling you you have to leave the property, but then not letting you leave unless you pay someone to come get you, right? As I said, I’m hoping she just didn’t have her facts straight.