Reservation system down 3/2/13

Discussion in 'Disney Dining Reservations' started by Jennasis, Mar 2, 2013.

  1. Jennasis

    Jennasis DIS life goes on

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    Ugh. The entire reservation system is down now. Anybody know why or for how long? I tried to make a reservation online and on my phone and it said to call...so I called dining and the woman said to call back another time and that the system was down.
     
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  3. DeeCeeSW

    DeeCeeSW DIS Veteran

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    Incredible, isn't it? I actually asked the CM why she even answered the call. There should be a vm of some kind informing us of "maintenance" rather than have us wait to be told that there's nothing to be done.

    I can tell you that it's been down for at least 4 hours. Can't book a thing.
     
  4. Keith

    Keith Mouseketeer

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    It was down last night, too.
     
  5. themcgoos

    themcgoos Mouseketeer

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    I tried to make a dining reservation online about 2.5 hours ago (noon EST) and the online dining server was down. I called though and was able to make a character dining res for next week.
     
  6. myAAbatteries&aTD

    myAAbatteries&aTD DIS Veteran

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    So I"m not the only one....... I have been trying since late last night and ALL day today without any luck. Wish I would have read this earlier! I hope it's working soon - I want to get my ADRs ASAP!!! :)
     
  7. OklahomaTourist

    OklahomaTourist Mouseketeer

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    I've noticed that the MDE site has not been showing any restaurant names on the main "My Disney Experience" menu. Obviously having some significant system issues.

    Last time I went to WDW, Disney was breaking in a new computer, and it took me four hours to check into SSR. Now its happening again......(shudder)..
     
  8. Luv2CtheMouse

    Luv2CtheMouse DIS Veteran

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    It is STILL down! Un-freakin-believeable! I cannot believe how many problems a corporation like this has.... the issues with their technology. I guess their IT department is ran from India....or Mars.
     
  9. alhurricane

    alhurricane DisDads #733

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    We have finally decided on the one ADE we can swing for our first trip and was excited to come online and make the reservation. Obviously, I discovered the same problem you all are having. Very frustrating!
     
  10. DeeCeeSW

    DeeCeeSW DIS Veteran

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    I honestly did not think this would work, but after trying the entire day to get my ADRS without success, I loaded Firefox. Guess what? I was able to get on the Disney site quickly and get everything I wanted. I was glad to finally get through!
     
  11. magicwishes

    magicwishes Mouseketeer

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    :eek: I can't barely stand it. How can a company that does some things so well do something so terribly wrong over and over again?
     
  12. mikegood2

    mikegood2 DIS Veteran

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    Yep, for most of the day Epcot's Future World attractions have not existed in the app or website.

    Hopefully this means that a new batch of updates are being optimized for the app/site. Maybe the next stage of FP+ is getting closer to being released?
     
  13. alhurricane

    alhurricane DisDads #733

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    I've tried Firefox, IE, and Chrome to no avail :(

    Glad you were successful, though!
     
  14. Luv2CtheMouse

    Luv2CtheMouse DIS Veteran

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    It appears to only be partially loading availability today.

    ETA: This is both online and over the phone.
     
  15. tinkerhon

    tinkerhon DIS Veteran

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    FINALLY able to make an ADR and do on-line check-in 20 mins ago, after trying all day yesterday !!!!

    VERY frustrating, but least its done !!!

    pixiedust:
     
  16. christygobar

    christygobar Mouseketeer

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    I noticed it was down all day yesterday too. But I was able to get online and make some reservations this morning!
     
  17. Maliki2

    Maliki2 DIS Veteran

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    Good to know..been trying to make a res at TREX with no luck at all...
     
  18. Maliki2

    Maliki2 DIS Veteran

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    Tried the same with no luck. Consider yourself lucky!
     
  19. tinkerhon

    tinkerhon DIS Veteran

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    Have you called "T-Rex" directly? When you try and book that ADR on-line, most of the times dont show up--- they only release a certain amount to Disney- Found that out the hard (frustrating!) way !!! :rolleyes1
     
  20. Maliki2

    Maliki2 DIS Veteran

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    Nope havent called directly. The whole page isn't linked, the reservation system is down hard ATM!!!
     
  21. Luv2CtheMouse

    Luv2CtheMouse DIS Veteran

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    Before the system went down, I was trying to make a reservation for Dining with an Imagineer. I went back in at 6ish this morning to make the reservation and now there are not any seats available for even ONE person. And this is for every offering during our stay. I find it very hard to believe that it is all booked up already.
     

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