Well unfortunately what others have worried about I have seen 4 times this past week and we were only at SSR for 6 days. The bus hoppers are being told to take the SSR buses as an easy way to get to DTD. These are not even WDW resort guests! The first instance was an elderly couple I overheard talking about not wanting to pay the $8 parking fee...Another SSr resort guest was giving them directions to get back to the west side where they were parked. It wound up to be a huge hassle for this couple late at night and I am sure this discouraged them from trying to save the $8 next time. Second was a family who were talking about staying at the Wydham. They were coming back from Blizzard Beach. Third was a family again coming back from Magic Kingdom. They were walking around the bus stop in a daze after exiting the bus mumbling to each other if this was the right stop. They were not sure of where to go to get to DTD. Call me evil but there was no way in heck I was going to make their lives (being they are abusing the bus system) easier so we walked right by them. They were also trying to get back the Hilton. Last was family from hell. They had a ton of junk with them and the mother was loud and obnoxious. This was the most blatant abuse of the bus yet. When the bus stopped to unload she was yelling at the bus driver about going to the Hilton. He told her to get off there. She was saying something about a shuttle but either the bus driver did not understand her or just wanted her off the bus. We were not even on that bus but waiting at the stop to go to Epcot. She was yelling so loudly at the bus driver it carried out of the bus into the air to everyone waiting. She proceeds to get off with her family of 6 and they walk to the water from the Congress park bus stop. About 5 minutes later we hear her yelling at her husband about not being able to find the shuttle (((???))) She then comes over to another guest waiting for the bus (God I wish she came up to me) and starts asking how to get to DTD or the shuttle to the Hilton? Well the person explains that DTD is a five minute walk and she would have to go that way. There are no shuttles to the Hilton. She is now screaming at her husband about how the bus driver gave them the wrong information. She also was yelling that she couldn't walk since she has a bad back. She was complaining and moaning the entire time she was there and it was getting really grating especially since she did not belong there. She was blatantly abusing the bus system and felt entitled to complain about it too no less! So she was then yelling to her husband to call a cab! Then another guest tells her a DTD bus will be there within 20 minutes since she just missed it (I was screaming in my head 'no don't encourage her!!") Fortunately for us the Epcot bus came and spared us from the misery of her (so I don't have a conclusion) but I am now extremely worried about 3 things. #1 are Disney Cast members telling people to use the SSR bus as an easy way to DTD #2 Do you think the DTD area resorts are telling their guests to do that (it would save them on their transportation costs for people to abuse the WDW transportation. #3 My dues are paying for people like this to travel for free!!!! I want to write a letter and explain my concerns and also report this. I mean if I saw it 4 times in 6 days how many other times has it happened where the people are just being quiet? Who can I write to or call about this?