BrerNashville
DIS Veteran
- Joined
- Apr 22, 2011
One thing I don't think I've seen addressed is that David's business model relies on convincing as many owners as possible to deposit their points with him. I would wager that most owners who are willing to do additional legwork, however minimal, are not willing to settle for the $11/point that David offers. If, as an owner, I thought there were a possibility he might be coming back to me with change requests, I would be inclined to just donate the points to a local charity auction or find a relative who could use a vacation. Like I said, I just don't think the points David's sells belong to owners who want any hassle at all.
Non-refundable means non-refundable. Nobody should book a non-refundable rate that they can't afford to lose.
I think this is an important part of the model, and is the reason for the stated non-refundable policy.
To make the off the cuff, unstated exception to simply email an owner asking if they would be willing to change the name on a reservation because the original renter lost a child (or became pregnant with due date right around the planned travel), does not jeopardize the efficacy of the policy.
As I understand it, the OP was not asking for a refund -- just a different name on the reservation.