I posted this on the Universal board, but I should have posted here.
I have stayed at the Portofino and the Royal Pacific. In 2004 I knew the RP would have a mini bar and I was just going to throw my syringe vials in the mini bar(I only needed room for three prefilled needles). They at first refused to give me the mini bar key because apparently I looked like someone who was going to empty out the mini bar and store my own stuff. When I explained that I just wanted to put three little vials in there, she became even ruder--nothing is allowed in that fridge. After that, I told her to give me the key because now I needed a drink after talking to her. I got the key and stored my medicine in the mini bar fridge.
I am staying again(I can't really believe it myself) and requested a fridge--I should be up to date on the ADA, but I am not. Do they have to provide a fridge if I request it for medicine? My other hotel added one to my reservation no charge (a Marriott) but when I called RP to add the fridge, the reservationist was pretty adament that there would probably be a $15 per day charge. I might be able to get that removed, she was not sure, or I could just refuse the refrigerator.
So do they have to provide free of charge?
Thanks!
I have stayed at the Portofino and the Royal Pacific. In 2004 I knew the RP would have a mini bar and I was just going to throw my syringe vials in the mini bar(I only needed room for three prefilled needles). They at first refused to give me the mini bar key because apparently I looked like someone who was going to empty out the mini bar and store my own stuff. When I explained that I just wanted to put three little vials in there, she became even ruder--nothing is allowed in that fridge. After that, I told her to give me the key because now I needed a drink after talking to her. I got the key and stored my medicine in the mini bar fridge.
I am staying again(I can't really believe it myself) and requested a fridge--I should be up to date on the ADA, but I am not. Do they have to provide a fridge if I request it for medicine? My other hotel added one to my reservation no charge (a Marriott) but when I called RP to add the fridge, the reservationist was pretty adament that there would probably be a $15 per day charge. I might be able to get that removed, she was not sure, or I could just refuse the refrigerator.
So do they have to provide free of charge?
Thanks!