Maleficent Dragon
Member Since 2004; lost previous login.
- Joined
- Mar 9, 2013
For those of you who have been to Coral Reef in the last 6 (maybe even 8) months, how would you rate your experience?
We have been twice previously. The first time we went it was in 2009. Our service was horrible.....some of the worst service we have had ever in any restaurant. Our entire dinner for 4 people with no special requests took so long because the service was so slow. We sat at the table for 15 minutes before the server came over. Another 15 minutes to get our drink order (tea and soda) and another 10 minutes for him to come back and take our food order. So 40 minutes into the visit before he took our food order. He told us that time that if we wanted dessert he needed to know right then so that he had it all on a single order. We had been there an hour and we asked for refills. 70 minutes into the "meal" and we get our food. About 90 minutes into the meal and still no refills. There was a thick black hair about 4" long on my daughter's pizza, glaring! If we could see it in the darker restaurant, they should have been able to see it in a well-lit kitchen. The rest of the meals were decent, but that caused everybody to lose their appetites. The server was completely unapologetic and he didn't offer to fix it. Anyhow, this is how the entire meal went. We let them know on the way out and they couldn't have cared any less.
The 2nd time we visited was in 2011. The service was less than mediocre. We had a seating right when it opened for dinner, so not busy at all. The service was very slow, impersonal and once again getting a simple drink refill was painstakingly difficult. It was just me and my daughter. Our dining experience was not as long, but we saw our server for our initial order, to ask if we wanted dessert and to bring the check. She was absent from the rest of the experience. The food this time was not great and most of it went to waste, sadly.
I am hoping in 4 years that the service and food has improved. I would be interested to hear from those who have been there in the last 6 months or so. How did it go?
We have been twice previously. The first time we went it was in 2009. Our service was horrible.....some of the worst service we have had ever in any restaurant. Our entire dinner for 4 people with no special requests took so long because the service was so slow. We sat at the table for 15 minutes before the server came over. Another 15 minutes to get our drink order (tea and soda) and another 10 minutes for him to come back and take our food order. So 40 minutes into the visit before he took our food order. He told us that time that if we wanted dessert he needed to know right then so that he had it all on a single order. We had been there an hour and we asked for refills. 70 minutes into the "meal" and we get our food. About 90 minutes into the meal and still no refills. There was a thick black hair about 4" long on my daughter's pizza, glaring! If we could see it in the darker restaurant, they should have been able to see it in a well-lit kitchen. The rest of the meals were decent, but that caused everybody to lose their appetites. The server was completely unapologetic and he didn't offer to fix it. Anyhow, this is how the entire meal went. We let them know on the way out and they couldn't have cared any less.
The 2nd time we visited was in 2011. The service was less than mediocre. We had a seating right when it opened for dinner, so not busy at all. The service was very slow, impersonal and once again getting a simple drink refill was painstakingly difficult. It was just me and my daughter. Our dining experience was not as long, but we saw our server for our initial order, to ask if we wanted dessert and to bring the check. She was absent from the rest of the experience. The food this time was not great and most of it went to waste, sadly.
I am hoping in 4 years that the service and food has improved. I would be interested to hear from those who have been there in the last 6 months or so. How did it go?