question on how to use ticket credit on SW

Discussion in 'Transportation' started by Catrinabeach, Sep 12, 2013.

  1. Catrinabeach

    Catrinabeach DIS Veteran

    Joined:
    Feb 7, 2006
    Messages:
    1,139
    Last year when we went we ended up with a credit on our flight. We are going this Jan and would like to use it when I book our flights.

    Not sure how long it lasts before it expires ? We booked in Aug and flew in Jan.
    Did it expire in Aug or will it expire in Jan ?
     
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  3. rebelzrule

    rebelzrule Earning My Ears

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    Aug 7, 2012
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    You should call to confirm, but this happened to me recently, and I was told the credit has to be used on a flight that takes place within a year from the original booking. So if you booked in August for the first flight, the credit would have to be used on a flight that is scheduled before August of the next year.
     
  4. pooch

    pooch Still feeling special!!

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    by 1 year from BOOKING.
     
  5. gmeh1

    gmeh1 DIS Veteran

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    You can have it extended. There will be a charge. Call SWA customer service.
     
  6. Shelly F - Ohio

    Shelly F - Ohio Disney Extraordinaire

    Joined:
    Feb 22, 2004
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    It expired in Aug.

    If you pay the $100 fee per confirmation number (so if you have two confirmation numbers with credit on them you will have to pay $200 in fee's) and SWA will extend the expiration date up to six months.
     

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