Loves to travel,
The Concerige lounge is on the 12th floor of the Swan.Club Club Level rooms are on the 11th and 12th floor and there is a stairway into the lounge from the 11th floor. We are platinum Starwood members and we have access to lounge even ifwe aren't in the club level room, but is very easy to get too.
I LOVE the Swan concerige !!!!! It is my favorite hotel to stay.
Mama T who works at the lounge is the BEST on property at making u feel welcome.
maureen