Over the years I have booked many private villas and have never had any problems until now.
I bookded a Florida villa via one of the rental listing sites, last Sept and paid deposit on my Credit Card direct to the owner on the phone. Despite numerous emails, texts etc chasing I have never recieved a booking contract or even a confirmation and only once has the owner text me back (about 4 weeks ago- when she was apparantly at the Villa sprucing it up) it is now just under 8 weeks until we travel and I have again emailed 48hours ago asking for this information again with no responce so far, contacted listing site for advice and they just told me to contact villa owner - have been trying to for months.
I have now lost all confidence in this booking where would I stand if I pulled out at this late stage bearing in mind no paperwork has been signed, and even if she does contact me now I am not sure if I want to go ahead with booking, any advice would be gratefully recieved. Thanks
I bookded a Florida villa via one of the rental listing sites, last Sept and paid deposit on my Credit Card direct to the owner on the phone. Despite numerous emails, texts etc chasing I have never recieved a booking contract or even a confirmation and only once has the owner text me back (about 4 weeks ago- when she was apparantly at the Villa sprucing it up) it is now just under 8 weeks until we travel and I have again emailed 48hours ago asking for this information again with no responce so far, contacted listing site for advice and they just told me to contact villa owner - have been trying to for months.
I have now lost all confidence in this booking where would I stand if I pulled out at this late stage bearing in mind no paperwork has been signed, and even if she does contact me now I am not sure if I want to go ahead with booking, any advice would be gratefully recieved. Thanks