SUSIEQ
DIS Veteran
- Joined
- Mar 6, 2005
Did you upgrade to the PAP since its only $399??
The OP said she was not interested in the DVC PAP. She wanted the $385 DVC AP renewal rate.
Did you upgrade to the PAP since its only $399??
We had 6 day Park Hoppers from UT that we upgraded to DVC annual passes at Hollywood Studios guest relations and had no problems bridging the tickets and getting the correct credit. This was done Sept. 12. Hope that you are successful in contacting Disney and getting all this corrected.
Anecdotally, I've often heard that the EP GR location is one that is often less capable, whereas the MK GR location is much more on the ball.
DH absolutely doesn't understand that this is policy and is not comfortable going back to try and get it straightened out, so I'm not going to push it.
I agree, not worth the marriage strife.
I'm sorry that happened to you. It has now happened to us all 3 times we upgraded. Luckily we were able to eat it worked out but it was a hassle.
Although I'm ready to just drop this, I have to admit I'm curious as to how you worked it out.
Not anecdotally, this has been my personal experience on more than one occasion, most recently in early September.
Some of us here have helped many guests get incorrect upgrade transactions rectified over the years.
It's one of the things about which we CAN offer help and advice.
But, when I read that you say it's not worth trying to fix it because your husband doesn't understand that you've been treated unfairly, it makes me depressed.
It's very disappointing to offer help and be, in effect, summarily rejected.
So, if you DO want help, there are several of us here that can offer it.
If you don't want help, I'm at a loss.
Amusingly, my personal experience has been the opposite. I've always gotten the correct result at the Epcot guest relations office; and both times they've actually credited me when I upgraded tickets with a higher gate price than the AP (not expected or necessary, but nice)! MK guest relations got it right for me once but wouldn't bridge me another time.
I'm sorry, I do appreciate all the advice and helpful suggestions. Dh just doesn't understand when I tell him that this is procedure, not just something that randomly happens.
I appreciate all advice I get and spent months researching this procedure...I do appreciate it. I'm just tired of convincing DH that this is procedure. I will definitely pursue it if we're in a different park and I don't have to drag DH somewhere to just take care of this. OR, I will send letters/e-mails from home.
I'm sorry if I came across as unappreciative,I'm not...I'm just trying to deal with it.
She doesn't need her DH's permission nor is she asking for it. He doesn't understand how it should work and thinks it's silly that she wants to take time out of their family vacation to fix things. When one spouse thinks that the other spouse is doing something silly, they can become perturbed. No one wants to deal with an eye rolling perturbed spouse while on vacation. If you or your spouse doesn't occasionally get pissy, then you should pat yourselves on the back!Moot point though: why do you need your husband's permission? Can't you just take the tickets and receipt back yourself, or call a CM yourself?
She doesn't need her DH's permission nor is she asking for it. He doesn't understand how it should work and thinks it's silly that she wants to take time out of their family vacation to fix things. When one spouse thinks that the other spouse is doing something silly, they can become perturbed. No one wants to deal with an eye rolling perturbed spouse while on vacation. If you or your spouse doesn't occasionally get pissy, then you should pat yourselves on the back!
I took her post as an FYI ... that bridging doesn't always work. FTR, I have been able to bridge passes to DVC APs many times with only one little hiccup which was corrected as soon as I pointed out the the price wasn't right. Honestly, I consider "bridging" to be a huge loophole .... a loophole I will gladly use as long as it is in place, but a loophole nonetheless. I won't be surprised when it is finally closed.