Just thought I'd share our experience this week at POR. we are a family of four here with my parents. When we booked, my parents had made a reservation for a garden view king bed room. We reserved a royal room. At 7 days out I faxed in a request for us to at least be in buildings that were next to each other, ie Oak and Magnolia (I think!). I didnt want my parents out in the AB section and us in the mansion area. When we arrived and went to the online check in area, they had upgraded my parents to a connecting Royal Room with us! And they gave us both Garden view rooms! I am so impressed with the service here! So if anyone is debating whether to fax In a request, I say go for it! We are here during a very busy time, spring break, and they were able to accmodate us and go above and beyond! And if anyone is wondering about the royal rooms, they really are so fun and pretty. Not sure we'd pay the extra again but I think it's for sure worth it at least once!
Just wanted to share our good experience! Thanks Venom and Andre for all your info you provide!