I am so sorry to hear about your experience with WDW! I don't understand about the references to cost? Did they put you in touch with claims? Let me know. Our family as you might have read had something similar happen, again I feel bad for your visit and experience!
I did read about your little girl Venom. It's awful having a sick little one on vacation. I felt so much more helpless there than I think I would have at home, though the situation would have been equally as terrifying. I think I'm just more confident on home turf.
The references to cost were strange to me as well. They made them more than once. I kept assuring them that I wasn't concerned with cost so much as I was concerned with finding out what happened with my little guy. They really kept the testing minimal though. No one ever put me in touch with claims or anything like that at all. I simply gave them my insurance information and we were on our way. I suspect I'll be dealing with all of that in the near future though. Should I have been in touch with someone? I would like to get a jump on that if need be.
I'm so sorry for the frightening experience you had with your son, it must have been awful. To be honest, it doesn't sound like a food-related issue to me, but I'm not a doctor. If it were food-related from the night before I'd have expected maybe sickness, but not a full-on seizure and blackout like that the next day. I expect your paediatrician will want to explore all the possibilities though. Does you son have any allergies that you are aware of? Or any existing problems with sudden dizziness related to changes in heat or lighting conditions?
Sorry you got a CM who wasn't prepared to go the extra mile to help you out. Assuming the resort wasn't completely full, they could have tried to relocate the next day's incoming guest who might have be allocated to your room, which is what the second CM obviously did. There is also (or at least there used to be?) an option to stay until 6pm for a 50% charge, but under the circumstances I'm very pleased to see that they waived that for you. It's at times like that you really don't want to be faced with someone who can't bend the rules a little.
Hope your son is feeling brighter now anyway - this might end up remaining a one-off mystery which never occurs again, I've known that happen.
Andre
Hi Andre! Thanks so much! No they definitely didn't seem to have an option for the later check out, but I wish they would have. My issue was that I was absolutely willing to pay, but I needed to know he could rest there between 11 and 3. I thought it was so strange that only an hour before I made this request they had called to see what they could do for me, and then when I actually needed something they couldn't help. I also really dislike watching my stepsister sort of...get her way...behaving in the way she does when I'm always trying to convince her that being rude like that solves nothing. Maybe she's right and I'm wrong about that, although I am soooo grateful for her attitude on this trip.
The second CM was wonderful and also issued us some park hopper passes for a future visit for the missed day due to the hospital visit.
My son is better. He's still tired but that's to be expected not just because of what happened, but because we just returned from Disney. I think you are right on about not ever really knowing what caused this. His pediatrician spent a good deal of time with us this morning and gave him a clean bill of help with the warning that we may see this again in the future. They don't know what caused it, but suspect he had a small seizure and the whole thing might have been triggered by him starting a cold while not having had breakfast and being just very excited in general. I'm hoping we never see it again. I'm just so happy he's OK.
My son had a similiar episode about two years ago. Had every test known to man. Came back normal for all of them. Has been fine ever since. (knock on wood) After it happened I found out that alot of people have had similar situations and have no idea what it was. So I hope your little guy is feeling better, and bringing him to the doctor puts your mind at ease!!
I think this might be a similar situation. It looks like we won't ever know what happened. At this point, a battery of tests won't help, and he seems OK now. I guess I just have to hope it doesn't happen again, but the doctors warned it might. Maybe next time I'll be more calm, but that's doubtful. This little boy is going to give me some very early gray hair! I'm so happy that he's OK though. For just a few seconds there, I didn't know. It was awful.
Hi, Vicky!
I really hope your little boy is all right!! I can't even imagine how terrifying it would be to watch your kiddo like that.
A similar thing happened to me several years ago. It was the day my DS (he's 8 now but was 2 at the time) had ear tubes put in his ears. We had to be at the hospital at 5am, and I skipped breakfast. When they were going over the post-op instructions with me, I hit the floor. My mom said I had vasovagal seizure and fainted.
I'm fine and it hasn't happened again. I'm no doc, but the circumstances sound somewhat similar?
I'm glad the hotel--if even if they had to be prodded a bit--did really well by your family!
They actually diagnosed him with a vasovagal seizure today as well. So I'm really glad to hear this has never happened again! He skipped breakfast as well, and only drank some milk. He's an awful breakfast eater. He hates it. We had a long talk today about having to eat breakfast every single day no matter what and I'm hoping he'll be better. I'm so glad to hear you're fine. Hopefully this never happens again!