Stefecatzz
"If nothing changed, there'd be no butterflies."
- Joined
- Jun 22, 2013
Yes, and I chatted with a CM online about it too. They had me try different things, and then told me they had no idea what was going on. And that was it.
I actually believe we ARE checked in. Because when I go back in to try again, it says online check in has been completed already.
Did you book through a third party website ( Expedia, Travelocity, etc) because I did, and I wonder if that's the issue here?
Ok. I might just call reservations then & see what they say. I'd assume they'd be able to see if it was completed or not on their end. That way I can make sure they get my room requests in as well. I do agree that I think we are checked in b/c of that message & each time I'd go to do it over again, everything was saved.
Honestly though, I remember when I showed up at the Front Desk for 'express check in' last month, it still took about 25 minutes. To be fair, I did ask the CM to swipe a different CC than I had on file & also to split up the room accounts between my roommate & I w/our own CCs on our MBs.
I booked it through Disney so it looks like it's an IT issue on the site.