Well maybe I went on an off day but I thought it was terrible! The food was gross and the service was terrible. It was extremely crowded and noisy. We were there for well over an hour and only 2 of the characters had been to our table. The other 2 hadn't even made it to our side of the room. We finally decided to go ahead and go without seeing the characters because we felt like we were wasting the day there. The kids were very upset. This is the only restaurant at Disney that I will NEVER return to! Good luck!