My sons and I were SHOWERED with pixie dust last summer when we were checking into CR.
On the drive to FL (we live a couple of states away), I debated about upgrading to a tower room (I had booked garden wing, which already was a big budget stretch--previous visits had always been at Pop, which I love, but didn't think I could handle with 2 young children and a double stroller). Anyway, as we pulled into town, I finally decided to spend the extra $$ but when I asked if it was possible to change, the CM said there were no more rooms left in the tower. No problem, I said, being here is wonderful no matter what!
She continued processing our check in and said she saw a note that we were there to celebrate a "personal milestone" and asked if I minded her asking what it was.
I told her that it was very simple: we (my then 4 and 6 year old sons and myself) were there to celebrate being a family (I'm starting to cry as I type this) as I had just undergone chemo, surgery, and radiation over the past year and a half and Disney was at the top of all of our lists for things to do when I got better. She excused herself for a moment, and came back with a big smile and informed me that she spoke to her manager and that there was a tower room for us--on club level (and for no additional charge).
I couldn't stop crying at that point as I stumbled for words to tell her how much I appreciated this. On top of the cancer, their father and I had separated just a month before the diagnosis (and I won't go into details because this is a family board, but suffice it say they saw him do things to me that resulted in my calling 911 and running out of the house with my younger child in my arms). To say it had been a difficult and horrendous year and a half is an understatement, and I had been saving as much money as I could dreaming about this trip with my children.
The cast member very discreetly spoke to the concierge staff, who were intent on doing something magical each day for my children. For example, one morning they sent us to Chef Mickey for breakfast (I didn't even know what this was until we arrived) and this was such a special treat! My older son has Asperger's so we enjoyed the characters from a distance (watching them visit other diners' tables). When the concierge heard about this, the next day when we came back to the room, there were autographed photos from their favorite characters. Another night, there were balloon bouquets and stickers for them, and our last night there was a Princess and the Frog DVD to take home. And with the money that I saved in meals, I was able to splurge a little and buy things like stuffed animals at AK and those whirly light toys at MK (the cast member who checked us in, Lisa, explained the amenities and explicitly encouraged me to have us eat breakfast and light dinner and to take waters and juices into the parks with us instead of spending so much money on food).
I am still overwhelmed with gratitude for Lisa who for whatever reason decided to ask what we were celebrating (and all the concierge staff who really went above and beyond to make this a magical experience for my children). I really was so happy just to be there that not being able to switch to a tower room was
not a big deal. But Lisa and the others sure did turn it into one and I cannot wait to see her this summer when we return. I ended up having more chemo over the winter but am in remission and have been saving $ for another trip this summer. We'll be back at CR (was debating AKL, but ended up booking garden wing CR) because as much as trying other resorts is appealing, I think that CR is our Disney "home". Oh, and I started a special Disney journal for the children so that when they are older they will understand just how special this trip was. Truly, it was the trip of a lifetime.
I had debated for a very long time whether to post this, I guess because I was afraid that this might set people up for expectations. But what happened to us is such a good example of pixie dust that I thought it was finally time to share this. And, thinking about it tonight, I believe that a fundamental property of pixie dust is that it is magic that is completely, utterly
unexpected. Oh, and it is very, very real