I've printed my pics for years from the CD. I try to remember to take my release. Maybe because I upload my photos to the site and then got to the store to pick them up (i'm not printing them right there). But I did have photos from our Vow Renewal on the Disney Cruise, I took those into our Target had them scanned and put onto a cd (and prints made) with no problem because I showed her my release. I do not understand why you would have the problems if you take the release with you.