This has nothing to do with photography, but you folks are very tech-savvy and I'm not, so I figured I'd ask here if you don't mind.
Had a little extra cash this month, so I decided to finally get rid of that POS Dell printer that I've had for years (came free with our computer), and I bought a Canon wireless printer. I followed all the installation directions, and my desktop computer works just fine with it, communicating through our FiOS router.
DS18 doesn't go back to college until this weekend, so last night we decided to see if his school laptop could print to the new wireless printer. He's a freshman and the college supplies laptops to all freshmen, so it's a fairly new computer (he got it in August). I have an older (4 years old) Canon photo printer that's connected to my desktop computer via USB cable; DS's laptop had no problem finding the "old" printer and installing the drivers and printing to that printer.
The problem arose when we tried adding the new wireless printer to DS's laptop: the laptop found the printer on our home network with no problem, but when he went to download the drivers, he got an error message that an administrator needed to login and supply a password, and it listed the domain as his college. DS went into his profile on his laptop, and he's listed as a "SophosAdministrator" (whatever that is). He wanted to try to change his settings, but I wouldn't let him because I didn't want to mess up his connection to the college network (and also because neither of us really knew what we were doing
).
Anyway, I know here at work we aren't allowed to download anything to our computers without going through our system administrators - we can't even update Adobe/Flash when a new version comes out. So I'm thinking that the college has a similar type of security installed on the school-issued laptops so the students aren't out there downloading things loaded with viruses to infect the college's network.
Am I correct in thinking that's what happened when DS tried to download the drivers for the new wireless printer? Whatever security settings the college has on his laptop recognized my "old" printer and let him download those drivers, but the new wireless printer is too new and the security didn't recognize the new printer, so it wouldn't let him download the drivers without a system administrator's ok?
Or am I totally wrong and we missed a step in adding the wireless printer to his list of available printers?