Phone for Checking Unused Tickets?

[RutgersAlum]

Hi, I have called a WDW number previously (found here at the Dis, of course) to find out how many days I had left on unused tickets. When I called that number this morning, the CM who answered told me they no longer "had that capability" and it has to be done in person at Guest Services or Concierge.

I do remember that last time I called (about a year ago), the CM limited me in that she would only tell me days left on 3 tickets. I had read (either here or Podcast board) that others had reported no limits placed on their ticket questions, so I chalked that up to the quirks of the CM or how busy they were.

The phone # I called today, found in the Ticket FAQ thread, was 407-566-4985.

Does anyone know if this policy (of helping figure out unused days via this phone number) has really changed? Or would you recommend I just call back and hope for a different CM?

Thanks!
Michele/RutgersAlum

 

[Jestocost]

Hi, I have called a WDW number previously (found here at the Dis, of course) to find out how many days I had left on unused tickets. When I called that number this morning, the CM who answered told me they no longer "had that capability" and it has to be done in person at Guest Services or Concierge.

I do remember that last time I called (about a year ago), the CM limited me in that she would only tell me days left on 3 tickets. I had read (either here or Podcast board) that others had reported no limits placed on their ticket questions, so I chalked that up to the quirks of the CM or how busy they were.

The phone # I called today, found in the Ticket FAQ thread, was 407-566-4985.

Does anyone know if this policy (of helping figure out unused days via this phone number) has really changed? Or would you recommend I just call back and hope for a different CM?

Thanks!
Michele/RutgersAlum

Several other posters have reported encountering this same response when making these inquiries recently. I haven't read any comment from Cheshire Figment or any other CM posters on this matter, however, but it does appear that the policy has changed.

 

[stitchmom]

I would keep trying if you really need to find out how many days are left on your ticket. I called twice a few weeks ago and both cast members told me that they do not have the capability to check, but when I called a third time, the person asked for the string of numbers on the bottom of the ticket and was able to tell me what was left.

Good luck!

 

[RutgersAlum]

Thanks, DISers!