bean bunny
Mouseketeer
- Joined
- Jul 5, 2010
My husband and I are huge Universal fans and love the resort hotels. RPR has been a favorite for 5 years and we typically stay CL. We were thinking of trying something different and staying at PBH.
I saw a couple of negative reviews for PBH RE: cleanliness. More important to me than theming, customer service, etc. is room cleanliness - no stained sheets, no random hairs in the bathroom! Of course if I experienced it I would call and have the room cleaned but it's always better not to have to deal with it in the first place.
So knowing that our experience at RPR has been stellar in that arena, I just wanted to get some first hand experience from all of you! Are these just a few unusual incidents which can happen anywhere or is this an issue at PBH?
I saw a couple of negative reviews for PBH RE: cleanliness. More important to me than theming, customer service, etc. is room cleanliness - no stained sheets, no random hairs in the bathroom! Of course if I experienced it I would call and have the room cleaned but it's always better not to have to deal with it in the first place.
So knowing that our experience at RPR has been stellar in that arena, I just wanted to get some first hand experience from all of you! Are these just a few unusual incidents which can happen anywhere or is this an issue at PBH?