Park Merchandise once home

[wdisneyaholic]

So i just got back from a great first trip to universal. I bought a sweatshirt from the UK kiosk by the knightbus. Just realized its the wrong size. The hanger said one size and just realized the sweatshirt is another. Anyway to get a new sweatshirt by calling universal or stuck with the wrong size?

 

[macraven]

check the uo website.
remember seeing something on it for merch issues.

if that fails, send an email to guest services.

 

[wdisneyaholic]

Thanks macraven. Lesson learned to doublecheck my sizes. Ill give them a call on monday to see what can be done.

 

[wdisneyaholic]

Just and fyi for anyone else with this issue. I emailed universal and received a nice response. I just had to send my sweatshirt back with a copy of my receipt and a note to exchange it. So i sent it out today. Fingers crossed it comes back a size bigger!!

 

[macraven]

i figured that guest services would help you out.
glad you contacted them.

 

[wdisneyaholic]

Me too macraven. Thanks for the info.

 

[macraven]

always glad to help