Ummm... My child's fingertips were hanging (literally) off the ends of his fingers. Would you have NOT called 911??? He was spraying blood everywhere, and it looked to me like his fingers had been severed. Are you seriously implying that I shouldn't have called for an ambulance to get my son medical attention? Even if I did have a rental car, where is the hospital? How am I supposed to apply pressure to the open wounds to stop the bleeding? Think about it.
No, I didn't bring our medical cards or credit cards or anything to the hospital, because I was panicked because I thought my son's fingers had been severed. I was too busy trying to comfort my child to think of things like that.
I don't expect anything from Disney monetary-wise or a gift to my child or anything like that (as another poster suggested). I didn't and don't expect them to pay for any type of medical bill or expense. I do think that an appropriate protocol should be put in place to give guests information on what to do in case of an emergency transport to a hospital. I was in a place I'd never been before, neither of my child has ever had a medical emergency/broken bone/severe cut or wound. The whole situation was completely foreign to me, and it was frightening. No, I wasn't thinking clearly. I was only thinking about my son.
As for housekeeping - there was still blood in and on the door. That wasn't simply an oversight. Someone dropped the ball by not communicating what happened and/or housekeeping didn't realize that the object that causes an injury likely has blood on it.
My children weren't arguing when the door was closed. I was right there, scrubbing a stained tee shirt in the sink, less than six feet away. I don't know if you've ever been in a CBR room before, but the toilet and shower are in one room, and the sinks are right outside the stupid door. My sons were just chatting, and one closed the door and locked it, oblivious to the fact that the other kid's fingers were there. If that would have happened at home, yes, my younger son's fingers would have pinched, but that door isn't so heavy that it's going to close and the tumbler isn't going to fall into place.
For those who are pro-bathroom-door-lock - I really hope your child or loved one never gets hurt in a bathroom and you're unable to help them because you can't get to them. My grandmother suffered a concussion once when she slipped in a bathroom (at home), and no one could get to her for several minutes. That's long enough for a child to drown in a bathtub.
And, no, I didn't lock myself out of my room. I do know how to use a hotel key. Something was mechanically wrong with it, as the concierge guy couldn't get in with his electronic key, either. He had to use the manual metal key, and he said that was very unusual and that maintenance would have to come look at it. Disney told me I had to switch rooms. The irritating part was wasting my morning repacking and waiting for bell services. I understand that stuff happens, things break, etc... But spending two hours waiting for bell services just plain sucked.
I'm not blaming Disney for everything that happened - our vacation basically sucked for many stupid reasons, partly my kids, partly weather, partly Disney. I'm just saying that Disney didn't quite live up to my expectations, particularly the cast members.
The cast member at the contemporary resort was extremely out of line; maybe he thought he needed to act like a parent to my child because it was just me and my kids, but we were doing fine until he came along. He tried explaining something about me using my drink credit to pay for my son's strawberry milk. I told him that we'd be fine, thank you, I'll take care of it. He was going on and on about me using my drink credit for my kid's milk. I told him that I was thirsty, and I'd like a Diet Coke with my meal, but thanks for trying to help, but I'd use a snack credit for the strawberry milk. So he's still rambling on and on and I said, "Sir, I've got this. Give my son back his drink, and let's be done with this." He's still trying to explain, "I'm trying to help you, blah blah blah." That's when I told him to get out of my face. He wouldn't give my kid's drink back, and I'd tried to ask him to leave twice before I said to get out of my face. The very FIRST time I told him that we were fine, he should have left us alone. It NEVER should have gotten to the point that I told him to get out of my face.
that's hilarious!
I hope your son's fingers are healing well. Poor kid. Not exactly the best way to start out a trip. Was he able to function fairly well for the rest of the trip? I'm sure being in pain probably left him a bit irritable. I know I certainly get cranky when in pain! I'm sure that likely contributed to the sibling squabbles. It's hard to be in your happy place when you're hurting. 
I also think some Disney CM's need customer service re-training but I do not believe a word of the Strawberry Milk story. Not one word.
