Well after reading all of the comments about the ME I decided to use a town car service instead. It seems like Disney still has a lot of kinks to iron out of this free service. I was amazed how some people had to wait almost 6 hours for their luggage to reach their room and how it took some almost 2 hours to reach their hotel. I will be traveling with my 3yr DD and 68yr mom and I do not want to start off my vacation looking like this I want to step off the plane, know my luggage is safe and in hand, get into a car and reach the hotel ASAP, check-in and look like this . So thanks to all of you who responded so quickly to the ME service and for all of your feed back. I feel much better about my decision and spending the extra $.