OLCI freak out, please help!

Discussion in 'UK Trip Planning Forum' started by feathersmcgraw, Oct 1, 2012.

  1. feathersmcgraw

    feathersmcgraw Mouseketeer

    Joined:
    Jun 24, 2012
    Messages:
    105
    OMG just went to check in online and two of my children are missing off my booking!:sad:
    I have clicked off the site because I am so freaked out. I am going to leave it until hubby gets home as I am now in a right state, but I am really hoping for someone to come online and let me know that this is perfectly normal, or everything will be OK or something.

    Bit of background, we have booked a whole package with VH and flying VA from Manchester tomorrow morning. My two boys have a different surname than hubby, me and the youngest and that's who's missing off the booking. I have been checking pretty much daily the VA site as I was half expecting them to change the plane we are flying from, and the boys were on the booking all of the other times :confused:
     
  2. stephensmum

    stephensmum DIS Veteran

    Joined:
    Jan 10, 2007
    Messages:
    2,126
    Sorry not experienced this but why not ring VH & ask them to sort it out. (it's probably straight forward). Hate to think of your worrying till hubbie gets home.
     
  3. catherine

    catherine <font color=red>Hey not fair, you guys already hav

    Joined:
    Aug 27, 2000
    Messages:
    4,498
    Paerhaps it was some sort of glitch, I'd try logging in again and if the two names are still not showing I would contact Virgin! Good luck :goodvibes
     
  4. misspickle

    misspickle Mouseketeer

    Joined:
    Jan 20, 2006
    Messages:
    465
    last year i wasn't on the same booking with my hubby and 2 boys due to different surname,but i was able to check in with a different ref number and surname :)
     

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