OK, I'm a tad late in my update to our custom cake experience. Only about 4 months, but better late than never, right?
We ordered a custom 6 inch from the Contemporary for my daughter's 10th birthday. We were surprising her at a lunch reservation at Whispering Canyon. I worked with Brian and all it took was a few emails, and a phone call to the cake hotline. It seemed intimidating, but researching this thread was all the hand-holding I needed to get through it! Thanks to everyone for their contributions!
Here is the inspiration photo I sent Brian - the only changes I requested were to brighten up the purple and to have a couple of the circles be made into "Hidden Mickeys"
And here is the result: We were thrilled with the outcome - we went with chocolate cake, dark chocolate mousse filling, vanilla buttercream for under the fondant. It was soooooo delicious! Even the fondant, which I usually don't care for. I was quoted and paid $85. I felt it was a fair price for all the fondant work.
(The photos aren't spectacular and the cake was much more vivid/brighter in person - the lighting at WCC is kind of dark and I was trying not to use my flash.)
She wanted a piece with a Hidden Mickey!
And because we all know that one of the best things about birthday cake is the leftovers:
We polished quite a bit off at the restaurant - we did share with our waiter, though!
Day-after-birthday Breakfast!
(I have no idea why the pics are all different sizes - I resized them in photobucket to all the same dimensions!)