Was about to give up for the morning when I finally got through to be on hold. Three hours later, got my ticket for August 10th. As others mentioned, I was able to link in it MDE right after and it showed up immediately. This was the 4240 number. Hopefully, things continue to get easier throughout the day for others still trying.
EDIT: The MDE app would not allow me to link the ticket and specifically stated that it needed to be entered using the website. Once I went on the website, I was successful with linking.
EDIT: The MDE app would not allow me to link the ticket and specifically stated that it needed to be entered using the website. Once I went on the website, I was successful with linking.
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