Carirae
Earning My Ears
- Joined
- Nov 11, 2013
I had a couple photos not appear as well. It can take up to 24 hours for them to appear. I have never had luck with emailing to find them; however, when I have called the photopass number they have usually found the pictures. I had some from Friday that could not be found. It really helps them if you can tell them the location, date, and time of the pictures. Unfortunately, they were unable to find a couple of the pictures from Friday (they are on my phone, but not on the photopass), but they were able to add the poison apple to a picture so I didn't look weird with my hand out in front of me! I suggest calling and speaking to someone. Good luck!
Thanks for the tip! Despite emailing them exact info AND including the "normal" photo that was taken at the same photo spot only seconds before the headless horseman one, I got an email today (exactly 1 week since photo was taken) telling me after an "exhaustive" search, they couldn't find it. I'm pretty angry about this because we waited in a very long line and the photographer didn't seem to be doing a great job, anyways (our "normal" photo was completely off center, photog wasn't friendly at all, really rushed everyone, was taking photos of people with other random people in the background doing weird things, etc). I might try calling them tomorrow to see what they can do.