Dznylvr2005,
We didn't find WL awful, just not up to the standard we've had at other Disney resorts. First there was a mix up with the ressie, which placed us in a temporary room the 1st night and having to move the next am. Not awful, but inconvenient for a short 3 night stay. Both of the rooms we were in were very much in need of cleaning and refurb. Peeling wallpaper, dingy linens and carpet, moldy shower curtain, and even dirty window glass. We also didn't find the boat service very efficient, buses have been faster for us in the past. Roaring forks was chaotic, and difficult to navigate, CMs just seemed OK, no one was really enthusiastic or wishing us a 'magical day'.
Upon returning from our cruise we spent one night at AKL and the comparison was dramatic. We had always wanted to stay at both of these properties, difficult for a family of 5. This particular trip one of our sons stayed behind, so we jumped on the chance to experience Disney as a foursome and the WL portion really lacked the magic we have experienced at several other resorts. We found POR to be a much nicer resort, and at far less the price. I guess we just had been hoping to be wowed. We were at AKL, but not at WL.