To Canadianmouse: You have accurately described the situation. And while I was ducking the mashed potatoes I checked out the other forums here. I learned that I can't use my card on the day I check out, I learned that many resturants may or may not be limiting what you can purchase with our ddp and I learned that I can't count on the buses getting me where I want to go. All false of course but it only proves that no one seems to have all the right information. And there doesn't seem to be anywhere that I can accurately research the information so that I can be a good consumer. And this is laughable....I got a new video Saturday. You guessed it...it's the same. Sadly no one has given you advice on your original question. How do we let Disney know that bad information is still being given out if all our emails are being ignored? And you will laugh at this...I've decided to go deluxe so I can spend more in tips. I did the spreadsheet and it's saving us about $1400. There's my tip money. And now the DxDDP is merely a convenience. (There are 18 of us). I am so excited that even this food fight is laughable. I never knew I was so dumb. And now while I am thinking about it I am going to call Disney to see if the room fee includes beds.
If I had so many troubles and complains about a vacation I would certainly not go and stay at home.
And yes al emails I ever send have been answered polity.
But you did give any answer why neither of you did look on the original Disney site.