No confirmation E-mail?

Discussion in 'Disney Resorts' started by GatorMama, Apr 29, 2011.

  1. GatorMama

    GatorMama DIS Veteran

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    I have never received my confirmation E-mail for our stay at WL in August. It is possible that I received one the first time I made reservations and deleted it when I changed dates and was told I would receive a new E-mail with the updated confirmation. I never got it. I called back a few days ago to ask for the confirmation number (none of my ressies were showing up on the website either) and I wrote that down. I was told (again) that I would get another confirmation E-mail... and it's been 48 hours now and no E-mail. If I have the #, doI need the E-mail? Do I need to call them back?
     
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  3. nrpofp

    nrpofp DIS Veteran

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    I have made multiple changes to my reservation and have always got an invoice within 24 hours. I do have trouble pulling up my reservation online with enternet explorer. I can pull it up with modzilla.:confused3. I would call you should get an invoice via email.
     
  4. creativeamanda

    creativeamanda <font color=darkorchid>One slithering around on me

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    Call again. Specifically ask for an email confirmation. Sometimes even though they think they send it, it does not get sent.
     
  5. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    To the OP are you registered on the Walt Disney World website? If you are then after you sign in and then type in your confirmation number your reservation details will come up and you can print off another confirmation from there.

    I would also call back the Disney Reservation Center and ask them to e-mail you another one because sometimes it takes like 2 or 3 calls until you finally speak to a Cast Member who knows what they are doing when e-mailing it.
     
  6. MickeyNicki

    MickeyNicki It is pretty darn sad when a valet picks you out a

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    This is happening to me too. I have made changes to both reservations and they say I will get two new emails but they never come. When I log on to the wdw site they are there with the changes
     
  7. Kona65

    Kona65 Taking it slow and easy!

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    It's because you are a gator fan, and the reservationist is from FSU.:rotfl2:
     
  8. GatorMama

    GatorMama DIS Veteran

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    LoL. Don't tell my husband (the real gator fan), but there's still a softspot in my heart for the Dawgs... I could never EVER cheer for FSU, if only for the fact that they're ACC. We almost made a T-shirt for our DS that said "I'm a Gator, My Mom is Dawg, and Grandpa is an Auburn Tiger... who married an LSU Tiger. If you can't keep it civil, at least keep it in the SEC." :-D



    On the original topic, my resort reservation is showing up online now, but I still never got the E-mail. Will I need it or will my confirmation from the disney website suffice?
     
  9. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    If the confirmation is on the WDW website that should be good enough, although if you want the one which they e-mail call them and ask for it until they finally send it.
     

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