New to DVC, ? About over the phone process.

Discussion in 'Purchasing DVC' started by dsnygirl2006, Oct 26, 2012.

  1. dsnygirl2006

    dsnygirl2006 DIS Veteran

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    Hi everyone
    My mom and I just bought into the DVC last week on our cruise and we got the big box from fed ex yesterday, just wondering how complicated the process is over the phone and what to expect when I call? Thanks so much!
     
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  3. dvcterry

    dvcterry DIS Veteran

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    the phone call to quality assurance is to assist you. they help you go through the packet, make sure you have received everything, go over any questions. they may also review how to bank points, your UY. sometimes they have called us before we had a chance to call them and they are very patient and friendly, nothing to be worried about.
     
  4. dvcterry

    dvcterry DIS Veteran

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    oh and of course, :welcome:
     
  5. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

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    We have purchased several contracts and have never called them, just followed the instructions and returned the documents.

    :earsboy: Bill
     

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