Need help/advice on what to do?

Discussion in 'Purchasing DVC' started by dsnygirl2006, Nov 8, 2012.

  1. dsnygirl2006

    dsnygirl2006 DIS Veteran

    Joined:
    Feb 18, 2006
    Messages:
    876
    Hi everyone
    I bought into the DVC a few weeks ago on our disney cruise and the day we got our paperwork in I decided to up my points to 220, I emailed our guy we dealt with and he said, no problem, throw out those papers and I will send you need papers, this was two weeks ago and no new papers, I emailed him friday and again Tues and no response back from him, I called his number this morning and he said he was on the Fantasy until the 15th, but to email him and he would respond right away. Not sure what I need to do, anxious to get the papers and get everything signed, mailed in and closed, what do I do if he won't email me back and I cannot call him????
    Thanks :confused3
     
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  3. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

    Joined:
    Dec 11, 2006
    Messages:
    19,812
    Are you waiting to book a reservation or do you just want to finish things up? If you need to book, I would call the sales center and talk to a manager. If you just want to finish up, I would wait for your Guide to get back.

    I would also consider resale for a several thousand dollar savings. If you haven't signed yet, you can cancel.

    You could also do a add on to the first contract, even at a different resort.

    :earsboy: Bill
     
  4. cds62

    cds62 Mouseketeer

    Joined:
    Jan 3, 2001
    Messages:
    180
    I would call DVC directly and ask to speak with a manager. Explain your concerns and I am sure you will get the paperwork you are looking for. I have owned DVC since 1992 and have never had any problems with getting issues resolved. I hope you enjoy your ownership.
     

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