I have to say that after a week with 10 of us in two cabins including 3 under 5 yo, I am thoroughly impressed by Disney. The customer service we experienced was second to none. They really do make it feel magical and we had an AWESOME trip. My only three complaints were as follows from least important to most significant: 1. We found it tough to find much for kids other than chicken nuggets, and generally the food options werent very good. Maybe we needed to look harder. 2. What happened to Illuminations? I remembered this being a great show with tons of cool laser light effects and dancing lights on each country's building, projections on water sprays, etc. It was mot worth waiting for 9:30 to see in my opinion. 3. Worst off all...whats with the horrible poo water coming out of the tap down there? Blech! Caveat=minor complaints on an overall fantastic time 2/5-2/12.