Bummer. I ordered several hundred dollars worth last week. The next day I ordered Seaworld tickets. The SW tix arrived yesterday, so, since I never received any confirmation on either order and I'd heard about orders not being processed, I called Hotwire. Got a not-very-helpful-man who did confirm they were sent out last week by first class mail. He gave me a tracking number but couldn't tell me what kind of tracking that meant (Delivery confirmation? Signature required?). I called the post office this morning and - guess what - the tracking number is invalid and doesn't refer to *anything* at USPS. Great. They will look into it after two weeks. Hotwire said they would send a "complaint request" to their headquarters after two weeks. Honestly, my conversation with the unprofessional Hotwire CS rep has made me extremely suspicious of their business practices, if their business practices are as he represented them Anyone have any ideas how to handle this? I know I can get my credit card company involved. Do you think I should file complaints with all three - USPS, Hotwire and the credit card? I am still hopeful that it might show up today (fingers crossed). If not, I doubt I will have vouchers before we leave in a month unless Hotwire does the right thing by me and I don't see that happening. :-( Going to meditate and then search for my Disney wonder ... maybe it's under my bed? This trip has been a bear to plan, nothing has gone right so far.