The audiologist will go over the specifics with you. My husbands' have a little switch to switch over to t-coil. One thing that bothers him about Disney and other crowded places was the amount of background noise that he was not used to before hearing aids, since they pick up so much. So that could be a challenge for her if you are going soon after she starts wearing them and she is not used to it. But sometimes he just turns them off for a bit if it is too distracting.
Below is what I received from Guest Services/Guest with Disabilities explaining the captioning and where it is available.
The handheld captioning thing we rented a few times. Go to Guest Services and there is a $25 refundable deposit. It is about the size of a sandwich or a PSP, comes with a lanyard. We didn't have the greatest of luck with them, sadly. But when it worked, it was great. The reflexive captioning is like a small sheet of acrylic that you hold at your seat and it reflects the captioning which is projected on the back wall of the theater.
Some shows are ASL-interpreted. For these, you definitely sit right near the front in the HC reserved section if you are hard of hearing. I don't think we have noticed any difference on where we sit as far as volume is concerned. Most of the stage shows are amplified through a sound system so being near the front was only more helpful if you were a lip reader or knew ASL. Although sometimes psychologically it may help. In theaters where the handicapped seating is near the front, I am sure you could ask to sit there. In some places that is the back row of the theater, so that would not help you. It never hurts to ask a CM before you get in line if you find you need to sit in a specific area.
Good luck to her. It can take some getting used to. If you have time before you go, try going to the movies, mall, crowded restaurants, etc. so she can see how they work in different situations. also you can contact Disney Guest services for Guests with Disabilities. Their info is on the WDW website.
CAPTIONING(NOTE: Not all parts of an attraction experience may be captioned)
Reflective Captioning: Utilizes an LED display to project captions onto an acrylic panel placed in front of you. To use this system, please contact a host or hostess at the attraction for assistance. Available at the following locations:
MAGIC KINGDOMâ Park:
Frontierland-Country Bear Jamboree
Liberty Square-The Hall of Presidents
Fantasyland-Mickey’s PhilharMagic
Disney’s Hollywood Studiosä:
The Magic of Disney Animation (theater only)
Voyage of The Little Mermaid
Walt Disney: One Man’s Dream (theater only)
MuppetVision 3-D
Fantasmic!
Epcotâ:
The Land-“The Circle of Life”
Imagination!-“Captain EO”
Canada-“O Canada!”
France-“Impressions de France”
The American Adventure-The American Adventure
China-“Reflections of China”
Norway-Maelstrom (theater only)
Disney’s Animal Kingdomâ Theme Park:
Discovery Islandä-“It’s Tough to be a Bugâ”
DinoLand U.S.A.â-Finding Nemo-The Musical
Video Captioning: Provides captions on televisions/monitors in many attraction queues and pre-shows and some can only be activated by remote control using Disney's Handheld Device. Devices are available at Theme Park Guest Relations and a $25 refundable deposit is required (device must be returned on the same day for refund). To use this system, please contact a host or hostess at the attraction for assistance. Available at the following locations:
MAGIC KINGDOMâ Park:
Tomorrowland (3)-Stitch’s Great Escape (pre-show) Monsters Inc (pre-show) Walt Disney’sCarousel of Progress (pre-show)
Disney’s Hollywood Studiosä:
Toy Story Midway Mania! (on ride vehicle monitor),
“The Twilight Zone Tower of Terrorä” (pre-show),
Disney Jr (queue), Studios Backlot Tour (queue and warehouse), Star Tours (boarding area), MuppetVision 3-D (pre-show)
Epcotâ:
Imagination - Captain EO
The Land-Soarin’ (pre-show)
Mission: SPACE-Mission: SPACE attraction
Disney’s Animal Kingdomâ Theme Park:
DinoLand U.S.A.â-DINOSAUR (pre-show)
Africa-Kilimanjaro Safarisâ (queue)
Handheld Captioning: Portable captioning system that utilizes Disney's Handheld Device to display text in locations such as moving attractions. Devices are available at Theme Park Guest Relations locations and a $25 refundable deposit is required (device must be returned on the same day for refund). Available at the following locations:
MAGIC KINGDOMâ Park:
Walt Disney WorldâRailroad
Adventureland (2)-Pirates of the Caribbean, & Walt Disney’s Enchanted Tiki Room
Liberty Square-The Haunted Mansion
Fantasyland (5)-Peter Pan’s Flight, “it’s a small world”, The Many Adventures of Winnie the Pooh, Enchanted Tales with Belle & Under the Sea – Journey of the Little Mermaid
Tomorrowland (4)-Stitch’s Great Escape,Tomorrowland Transit Authority PeopleMover, Walt Disney’s Carousel of Progress, & Buzz Lightyear’s Space Ranger Spin
Disney’s Animal Kingdomâ Theme Park:
Camp Minnie-Mickey-Festival of the Lion King
Rafiki’s Planet Watch-Wildlife Express Train
Epcot®:
Spaceship Earth-Spaceship Earth ride
Universe of Energy-Ellen’s Energy Adventure
The Seas with Nemo & Friends-Seas with Nemo & Friends ride
The Land-Living with the Land
Imagination!-Journey Into Imagination with Figment
Norway-Maelstrom (ride portion only)
Mexico-Gran Fiesta Tour Starring The Three Caballeros
Disney’s Hollywood Studiosä:
Beauty & the Beast-Live on Stage
Star Tours – The Adventures Continue
Indiana Jonesä Epic Stunt Spectacular!
The Great Movie Ride (ride portion only)
Disney Jr. – Live on Stage!
Walt Disney: One Man’s Dream
ASSISTIVE LISTENING DEVICES: Utilizes Disney's Handheld Device to amplify sound through headphones or induction loop at specific attractions. Devices are recommended for Guests with mild to moderate hearing loss and are available at Theme Park Guest Relations. A $25 refundable deposit is required (device must be returned on the same day for refund). Available at the following locations:
MAGIC KINGDOMâ Park:
Adventureland (2) - Jungle Cruise & Walt Disney’s Enchanted Tiki Room
Frontierland-Country Bear Jamboree
Liberty Square-The Hall of Presidents
Fantasyland (2) Mickey’s PhilharMagic, Enchanted Tales with Belle
Tomorrowland (3) - Stitch’s Great Escape, Monsters Inc,
Walt Disney’s Carousel of Progress
Disney’s Hollywood Studiosä:
Lights, Motors, Action! Extreme Stunt Show
Beauty & the Beast-Live on Stage
Fantasmic!
Disney Jr - Live on Stage
Voyage of the Little Mermaid
Walt Disney: One Man’s Dream (theater only)
MuppetVision 3-D
Indiana Jonesä Epic Stunt Spectacular!
Epcotâ:
Universe of Energy-“Ellen’s Energy Adventure”
The Seas with Nemo & Friends-Turtle Talk with Crush
The Land-“The Circle of Life”
Imagination!-Captain EO
American Adventure (2)-The American Adventure &
America Gardens Theatre
Germany-Biergarten
China-“Reflections of China”
Norway-Maelstrom (theater only)
France-“Impressions de France”
Canada-“O Canada!”
Disney’s Animal Kingdomâ Theme Park:
Discovery Islandä-“It’s Tough to be a Bug!â”
Camp Minnie-Mickey-Festival of the Lion King
DinoLand U.S.A.â-DINOSAUR (pre-show) &
Finding Nemo-The Musical
Asia-Flights of Wonder
Rafiki’s Planet Watch- Wildlife Express Train
