Member Services

Discussion in 'Purchasing DVC' started by JudithM, Jan 31, 2001.

  1. JudithM

    JudithM DIS Veteran

    Joined:
    Dec 5, 1999
    Messages:
    5,454
    I just got off the phone with a very pleasant cast member in Member Services who was very helpful. A few times during the time I was on hold the recording told me Member Services was busy helping members planning trips during the holidays. So I knew right off that I would have to wait. I didn't time it, but I bet I was on hold maybe five minutes. The cast member helped me make reservations for my trips this year plus bank some points.
     
  2. CarolAnnC

    CarolAnnC <font color=blue>Caught Smuggling Jello Shot Syrin

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    Oct 9, 2000
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    I have always had great experiences with MS as well! They are very pleasant and helpful and have given me banking tips also. :)

    <font color=red>
    Carol</font>

    <font color=blue>Co-Moderator - Theme Park Attractions and Strategies Board</font>
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  3. Credit Man

    Credit Man <font color=teal>Love the shark reef<br><font colo

    Joined:
    Feb 18, 2000
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    I, also, had very good experiences with MS this week. Called on Mon. and Tues. to change an Aug. reservation at BWV to VB and OKW at the 7 month window. On hold for less than 2 minutes both times.
     
  4. dianeschlicht

    dianeschlicht <font color=blue>DVC-Trivia Contest, Apr-2006: Hon

    Joined:
    Nov 22, 2000
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    Especially when I had a ton of questions about how to do our first exchange. That was before I knew about this board! :)

    Disneydiane
     

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