I had a massage at their spa 2 years ago (Eureka Springs Spa). The spa is tiny - only 2 treatment rooms, 14 lockers. There is a steam room + a sauna. The massage was divine - had an 80 minute deep tissue massage; if I remember the therapist's name was AJ. If I recall correctly, they take appointments 30 days out. I made my appointment about 3 weeks before I went. I called the morning of my appointment to verify it, and the receptionist misunderstood what I asked and said they were all booked up for the day. With only 2 treatment rooms, I guess so!