So, not even thinking about the fact that the 2012 bookings started today (I'm booked on a 2011 MR Cruise), I emailed Tracey last night after midnight to change some things about our reservation.
To my suprise, I woke up this morning at 6am PTD and already had an email from her stating that she had contacted DCL and made all the changes I was requesting. This is pretty impressive given that I know all the DU agents are SWAMPED today making reservations.
Just wanted to share the awesome customer service! It is so appreciated
To my suprise, I woke up this morning at 6am PTD and already had an email from her stating that she had contacted DCL and made all the changes I was requesting. This is pretty impressive given that I know all the DU agents are SWAMPED today making reservations.
Just wanted to share the awesome customer service! It is so appreciated