The last three Disney trips we had dinner at Kona and they were amazing! Those three trips were in March, May and July. We love the lunch menu and were able to order at dinner. Amazing service, very accommodating. We were there for a 4th time in December and expected the same thing but were very disappointed. Our server wouldn't even ask and just told us no. She should have faked an attempt and at least lied to us when she got back. So after she just flat out said no we had to revisit the menu. She said she'd give us a minute but it was really fifteen. Her service was slow all night.
That’s great! That’s what we’ve always done. It was one of our favorite places and dishes. Our server was terrible and ruined the restaurant for us by refusing to check. She didn’t seem like she cared to be at work that evening. Everyone has good days and bad days but for what a trip costs the experience should be a good one. We will likely try again in February or just do a lunch to be safe but I’m still a bit bitter
Wow! I'd ask to speak to a chef in the case a vegetarian menu. So often they have one offering and a 8/10 times it sounds horrible. If the server refused, I'd ask for the manager. Not right that you're spending $$$ to eat at these places and offered poor service.
